Noticeboard

Access to services at The Sandringham Practice/ Covid19

Over the last few months we had to rapidly change the way in which patients accessed our services. We have been here in surgery working throughout, but in quite a different way. We would like to thank our patients who have been brilliant and adapted really well to these changes and apologise for any delay that may have been caused trying to contact the Surgery by telephone, this has been a very difficult time for everybody and we appreciate your understanding during this time.

We are now at the stage where we are learning how to best respond to patients needs while continuing to keep everyone as safe as possible.

We are delivering 95% of our services, however, some of these have changed to remote services using telephone and video consultations. If a clinician feels they need to see you, the clinician will provide you with a time to attend and see you face to face. We request that you attend on time wearing a suitable face covering and alone where possible. This will help us minimise the footfall keeping you as safe as possible during your visit with us.

We apologise that we have not yet been able to open our doors fully at this time and hope that you understand we are trying to keep all services who share the building as safe as possible. We can assure you if you need to be seen face to face with a clinician you will be.

The way in which general practice operates is unlikely to ever completely go back to how things were ‘before-covid’. We realise that this is a big change for many of our patients and will take some getting used to by all of us, but we really want to stress that we are very much ‘open for business’; please do not delay contacting us if you feel you need to speak to someone about a medical problem.

There has been extensive work across Doncaster to help patients access care and treatment effectively and efficiently, and a GP Surgery may not always be necessary, please follow our The Sandringham Practice and NHS Doncaster CCG Facebook page for up to date information on choosing the right service.

We are actively recalling patients on disease management registers to undertake their annual reviews. It is important that you attend these appointments so we can ensure we are providing you with high quality care and follow on management plans.

As the flu season is upon us we strongly urge all patients over 18 who are considered high risk or over 65 to book an appointment into one of our designated flu clinics. We have now got a separate telephone line to deal with these specific appointments 01302 986111, this line is available Monday to Friday between 9am and 2pm.

Gentle reminder: If you no longer require your booked appointment please be courteous and cancel so that another patient requiring medical help can utilise the appointment you no longer require.

Please, please only attend A&E if you have a medical emergency. This is not a service for minor presenting ailments.

All the staff at the Sandringham Practice would like to thank our patients for their understanding and patience during these challenging times.

 

 

CORONAVIRUS INFORMATION: For any general information and updates on the coronavirus, please visit this site - https://www.nhs.uk/conditions/coronavirus-covid-19/

If you are concerned that you may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell you what you should do based on your particular circumstances. These can be accessed at - https://111.nhs.uk/service/covid-19

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice - they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.



 
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